Updated Airline Policy - Hurricane Dean - Flight Operations Information
Additional Updated Airline Policies - Hurricane Dean
Cayman Airways | Continental Airlines | Delta | Spirit Airlines | US Airways
Cayman Airways
Cayman Airways would like to advise the public of the following flight operations update due to the approaching Hurricane Dean.
Friday 17th August
All flights are presently expected to operate according to the normal schedule. In addition the following flights will be added:
- KX 2104 to Miami...............Departing at 11:00am Arriving at 1:20pm
-
KX 2105 from Miami...........Departing at 2:20pm Arriving at 2:40pm
-
KX 2106 to Miami...............Departing at 3:40pm Arriving at 6:00pm
-
KX 2107 from Miami...........Departing at 7:00pm Arriving at 9:20pm
-
KX 2600 to Kingston...........Departing at 4:25pm Arriving at 5:20pm
-
KX 2601 from Kingston.......Departing at 6:00pm Arriving at 6:55pm
-
KX 2406 to Cayman Brac....Departing at 7:00pm Arriving at 7:30pm
These flights will be open and available for sale later this afternoon. Additional flights will be added on Saturday and Sunday. Please listen to the radio for updates.
Change fees/penalties are being waived for all passengers travelling to or from any Cayman Airways gateway between August 16 - 22, 2007. Please note however, only two changes per ticket are permitted. Passengers who decide to cancel their reservations, a miscellaneous charge order for the full value of the ticket may be issued. This must be issued before departure of original travel date and is valid for travel on Cayman Airways only for a year from the date of issuance.
Ticketed passengers travelling to/from Houston and Orlando between August 12 - 22, 2007 will be entitled for a full refund for travel.
Passengers are asked to ensure that all travel documents are in order, which include: visas, re-entry, stamps and any other immigration requirements.
Due to the uncertainty of the weather situation in the Northwest Caribbean passengers are advised to check with the Cayman Airways Reservations Department, which operates from 7am - 10pm, or the Cayman Airways website at www.caymanairways.com for the latest and most accurate flight information.
As the National Flag Carrier of the Cayman Islands, Cayman Airways' schedule includes non-stop Boeing 737 jet service between Chicago, Orlando, Tampa, Miami, New York and Grand Cayman, and jet service to Cayman Brac and Kingston and Montego Bay, Jamaica and Havana, Cuba. Cayman Airways also operates frequent daily turbo-prop services via Cayman Airways Express between the three Cayman Islands, Grand Cayman, Cayman Brac and Little Cayman. For additional information, contact your travel agent or Cayman Airways at 1-800-4-CAYMAN. In the Cayman Islands please call 345-949-2311.
Cayman Airways Check In Requirements
For the next three days, passengers MUST plan on arriving at the airport 3 hours before departure; at one hour before departure the ticket counter will close out the flight and passengers will not be able to check in S it is imperative over the next three days that we operate flights on time to allow the significant increase in extra sections to accommodate evacuation. Any delay could compromise the last flights out.
For more information, visit www.caymanairways.com.
Continental Airlines
Continental is providing the option to re-schedule or re-route your travel once, without penalty, if you are ticketed to/from one of the cities listed below.* If your flight has been cancelled, a refund to the original form of payment can be requested. If you are traveling using a OnePass Reward, redeposit fees will be waived. Travel must be completed by the original validity dates specified on the ticket and changes must be confirmed in the same class of service as the original ticket. The value of the ticket may also be used towards purchasing another Continental Airlines ticket.
Please enter your confirmation number and last name in Manage Reservations or call Continental Airlines reservations at 800.525.0280 in the U.S. 50 states and Puerto Rico or one of Continental's other reservations numbers for assistance before your original departure date and time.
* You may only reschedule or reroute your travel once without penalty unless the specific incident below states otherwise.
Event | Travel to/from/through | Dates | Additional Information |
Tropical Depression Erin | Continental hub: Houston, TX (IAH - Intercontinental) Other airports: Beaumont, TX (BPT); Brownsville, TX (BRO); Corpus Christi, TX (CRP); Harlingen, TX (HRL); Lake Charles, LA (LCH); Laredo, TX (LRD); McAllen, TX (MFE); Victoria, TX (VCT) | Original Travel Dates: Aug. 15, 2007 - Aug. 17, 2007 Final Travel must be completed by: End of Validity of ticket | Change fees and/or additional fare collection will be waived if the rescheduled flights are booked in the original class of service to the same city pairs as originally ticketed and rescheduled travel commences on or before Aug. 22, 2007. If the new travel commences after Aug. 22, 2007, change fees will be waived, however, additional fare collection will apply. |
Hurricane Dean | Aguadilla, PR (BQN); Antigua (ANU); Bridgetown, Barbados (BGI); Grand Cayman Island, Cayman Islands (GCM); Kingston, Jamaica (KIN); Montego Bay, Jamaica (MBJ); Ponce, PR (PSE); Port of Spain, Trinidad and Tobago (POS); Puerto Plata, Dominican Republic (POP); Punta Cana, Dominican Republic (PUJ); San Juan, PR (SJU); Santiago, Dominican Republic (STI); Santo Domingo, Dominican Republic (SDQ); St. Croix, U.S. Virgin Islands (STX); St. Maarten, Netherlands Antilles (SXM); St. Thomas, U.S. Virgin Islands (STT); Tortola, British Virgin Islands (EIS) | Original Travel Dates: Aug. 16, 2007 - Aug. 20, 2007 Final Travel must be completed by: End of Validity of ticket | Change fees and/or additional fare collection will be waived if the rescheduled flights are booked in the original class of service to the same city pairs as originally ticketed and rescheduled travel commences on or before Aug. 23, 2007. If the new travel commences after Aug. 23, 2007, change fees will be waived, however, additional fare collection will apply. |
Peru Earthquake | Lima, Peru (LIM) | Original Travel Dates: Aug. 16, 2007 - Aug. 20, 2007 Final Travel must be completed by: End of Validity of ticket | Change fees and/or additional fare collection will be waived if the rescheduled flights are booked in the original class of service to the same city pairs as originally ticketed and rescheduled travel commences on or before Aug. 23, 2007. If the new travel commences after Aug. 23, 2007, change fees will be waived, however, additional fare collection will apply. |
For more information, visit www.continental.com.
Delta
Delta Air Lines (DAL: NYSE) customers booked on flights to or from select cities in the Caribbean may make adjustments to travel schedules in preparation for Hurricane Dean, which is expected to affect the region during the next several days.
Customers who purchased tickets by August 15, 2007, and are scheduled to travel August 16, 2007, to August 22, 2007, to, from or through the following cities on Delta, Delta Connection® or Delta-coded flights, may make a one-time change without penalty or additional fees if tickets are changed by August 22, 2007. Travel must begin on or before August 22, 2007.
Impacted cities include the following (note: cities may change):
- Antigua
- Barbados
- Martinique
- Grand Cayman
- Kingston, Jamaica
- Montego Bay, Jamaica
- Guadeloupe
- Punta Cana
- Santo Domingo
- Santiago, Dominican Republic
- St. Maarten
- St. Lucia
Changes to origin and destination may result in a fare increase. Any fare difference between the original ticket and the new ticket will be collected at the time of rebooking. Customers whose travel plans are affected by cancellations may request refunds or reaccommodation on alternate flights without fee or penalty.
Additional cities may be impacted by this weather system and customers are encouraged to visit delta.com/travelupdates for the quickest and most up to date information. Customers may also call 1-800-325-1999 for flight information.
For more information, visit www.delta.com.
Spirit Airlines
Spirit Airlines has activated its Hurricane Buster Protection policy in response to anticipated flight changes resulting from Hurricane Dean.
For customers holding reservations for travel to or from affected locations between Friday August 17, 2007, and Monday August 20, 2007, Spirit Airlines will waive any change fee and difference in fare, provided that customers rebook their travel plans before the date and time of their original reservation, and travel on or before September 2, 2007.
Customers who wish to move their travel beyond September 2, 2007, will not be charged a change fee, however any difference in fare will apply. Customers must call the Spirit Reservations Center at 800-772-7117 (or en Español 800-756-7117) to make their flight changes.
Locations included in the Hurricane Buster Protection policy related to Hurricane Dean are:
- Montego Bay, Jamaica
- Kingston, Jamaica
- Grand Cayman, Cayman Islands
- Cancun, Mexico
- Port Au Prince, Haiti
Hurricane Buster Protection
Spirit Airlines' Hurricane Buster Protection offers customers the ability to make changes to their reservations without a change fee if there is a hurricane watch in effect for their origin or destination airport beginning June 1, 2007, through November 15, 2007.
**About Spirit Airlines
** Spirit Airlines, Inc. is the largest Ultra Low Cost Carrier in the United States, Latin America and The Caribbean. Its all-Airbus fleet, the youngest in the Americas, flies more than 185 daily flights to 35 destinations. The company is based in Miramar, Florida, and employs 2,200 professionals.
For more information, visit www.spiritair.com.
US Airways
Hurricane Dean
Cities Affected:
Antigua, Antigua And Barbuda (ANU); Aruba, Aruba (AUA); Bridgetown, Barbados (BGI); Grand Cayman, Cayman Islands (GCM); Punta Cana, Dominican Republic (PUJ); Santo Domingo, Dominican Republic (SDQ); Montego Bay, Jamaica (MBJ); St. Maarten, Netherlands Antilles (SXM); San Juan, Puerto Rico (SJU); St. Kitts, Saint Kitts And Nevis (SKB); St. Lucia, Saint Lucia (UVF); St. Croix, US Virgin Islands (STX); St. Thomas, US Virgin Islands (STT)
Date Range:
8/15/2007 2:30 PM ET through 8/20/2007 12:00 AM ET
Revised Ticket Policy:
US Airways has relaxed ticketing policies for these markets, which may be affected by Hurricane Dean. US Airways will waive the standard change fee, advance reservation and ticketing requirements for customers with travel to these markets on the dates above. See our revised ticketing policy below for rules and restrictions. Call 800-428-4322 for more information.
If US Airways service continues to operate to the affected destinations, you can make certain changes without incurring the standard change fee, advance reservation or ticketing requirements:
-
You can move your entire itinerary up to seven days before or after the scheduled origination date, although you cannot alter the length of your trip.
-
You can apply the full value of your wholly unused tickets toward the purchase of a ticket to an alternate destination, although travel must originate within seven days of the scheduled origination date.
Cities Affected:
Cancun, Mexico (CUN); Cozumel, Mexico (CZM)
Date Range:
8/17/2007 11:30 AM ET through 8/21/2007 11:30 PM ET
Revised Ticket Policy:
US Airways has relaxed ticketing policies for these markets, which may be affected by Hurricane Dean. US Airways will waive the standard change fee, advance reservation and ticketing requirements for customers with travel to these markets on the dates above. See our revised ticketing policy below for rules and restrictions. Call 800-428-4322 for more information.
If US Airways service continues to operate to the affected destinations, you can make certain changes without incurring the standard change fee, advance reservation or ticketing requirements:
-
You can move your entire itinerary up to seven days before or after the scheduled origination date, although you cannot alter the length of your trip.
-
You can apply the full value of your wholly unused tickets toward the purchase of a ticket to an alternate destination, although travel must originate within seven days of the scheduled origination date.
For more information, visit www.usairways.com.
Additional Updated Airline Policies - Hurricane Dean
Cayman Airways | Continental Airlines | Delta | Spirit Airlines | US Airways
Cayman Airways
Cayman Airways would like to advise the public of the following flight operations update due to the approaching Hurricane Dean.
Friday 17th August
All flights are presently expected to operate according to the normal schedule. In addition the following flights will be added:
- KX 2104 to Miami...............Departing at 11:00am Arriving at 1:20pm
KX 2105 from Miami...........Departing at 2:20pm Arriving at 2:40pm
KX 2106 to Miami...............Departing at 3:40pm Arriving at 6:00pm
KX 2107 from Miami...........Departing at 7:00pm Arriving at 9:20pm
KX 2600 to Kingston...........Departing at 4:25pm Arriving at 5:20pm
KX 2601 from Kingston.......Departing at 6:00pm Arriving at 6:55pm
KX 2406 to Cayman Brac....Departing at 7:00pm Arriving at 7:30pm These flights will be open and available for sale later this afternoon. Additional flights will be added on Saturday and Sunday. Please listen to the radio for updates.
Change fees/penalties are being waived for all passengers travelling to or from any Cayman Airways gateway between August 16 - 22, 2007. Please note however, only two changes per ticket are permitted. Passengers who decide to cancel their reservations, a miscellaneous charge order for the full value of the ticket may be issued. This must be issued before departure of original travel date and is valid for travel on Cayman Airways only for a year from the date of issuance.
Ticketed passengers travelling to/from Houston and Orlando between August 12 - 22, 2007 will be entitled for a full refund for travel.
Passengers are asked to ensure that all travel documents are in order, which include: visas, re-entry, stamps and any other immigration requirements.
Due to the uncertainty of the weather situation in the Northwest Caribbean passengers are advised to check with the Cayman Airways Reservations Department, which operates from 7am - 10pm, or the Cayman Airways website at www.caymanairways.com for the latest and most accurate flight information.
As the National Flag Carrier of the Cayman Islands, Cayman Airways' schedule includes non-stop Boeing 737 jet service between Chicago, Orlando, Tampa, Miami, New York and Grand Cayman, and jet service to Cayman Brac and Kingston and Montego Bay, Jamaica and Havana, Cuba. Cayman Airways also operates frequent daily turbo-prop services via Cayman Airways Express between the three Cayman Islands, Grand Cayman, Cayman Brac and Little Cayman. For additional information, contact your travel agent or Cayman Airways at 1-800-4-CAYMAN. In the Cayman Islands please call 345-949-2311.
Cayman Airways Check In Requirements
For the next three days, passengers MUST plan on arriving at the airport 3 hours before departure; at one hour before departure the ticket counter will close out the flight and passengers will not be able to check in S it is imperative over the next three days that we operate flights on time to allow the significant increase in extra sections to accommodate evacuation. Any delay could compromise the last flights out.
For more information, visit www.caymanairways.com.
Continental Airlines
Continental is providing the option to re-schedule or re-route your travel once, without penalty, if you are ticketed to/from one of the cities listed below.* If your flight has been cancelled, a refund to the original form of payment can be requested. If you are traveling using a OnePass Reward, redeposit fees will be waived. Travel must be completed by the original validity dates specified on the ticket and changes must be confirmed in the same class of service as the original ticket. The value of the ticket may also be used towards purchasing another Continental Airlines ticket.
Please enter your confirmation number and last name in Manage Reservations or call Continental Airlines reservations at 800.525.0280 in the U.S. 50 states and Puerto Rico or one of Continental's other reservations numbers for assistance before your original departure date and time.
* You may only reschedule or reroute your travel once without penalty unless the specific incident below states otherwise.
||||| |---|---|---|---|
| Event| Travel to/from/through| Dates| Additional Information| | Tropical Depression Erin| Continental hub: Houston, TX (IAH - Intercontinental) Other airports: Beaumont, TX (BPT); Brownsville, TX (BRO); Corpus Christi, TX (CRP); Harlingen, TX (HRL); Lake Charles, LA (LCH); Laredo, TX (LRD); McAllen, TX (MFE); Victoria, TX (VCT)| Original Travel Dates: Aug. 15, 2007 - Aug. 17, 2007 Final Travel must be completed by: End of Validity of ticket| Change fees and/or additional fare collection will be waived if the rescheduled flights are booked in the original class of service to the same city pairs as originally ticketed and rescheduled travel commences on or before Aug. 22, 2007. If the new travel commences after Aug. 22, 2007, change fees will be waived, however, additional fare collection will apply.| | Hurricane Dean| Aguadilla, PR (BQN); Antigua (ANU); Bridgetown, Barbados (BGI); Grand Cayman Island, Cayman Islands (GCM); Kingston, Jamaica (KIN); Montego Bay, Jamaica (MBJ); Ponce, PR (PSE); Port of Spain, Trinidad and Tobago (POS); Puerto Plata, Dominican Republic (POP); Punta Cana, Dominican Republic (PUJ); San Juan, PR (SJU); Santiago, Dominican Republic (STI); Santo Domingo, Dominican Republic (SDQ); St. Croix, U.S. Virgin Islands (STX); St. Maarten, Netherlands Antilles (SXM); St. Thomas, U.S. Virgin Islands (STT); Tortola, British Virgin Islands (EIS)| Original Travel Dates: Aug. 16, 2007 - Aug. 20, 2007 Final Travel must be completed by: End of Validity of ticket| Change fees and/or additional fare collection will be waived if the rescheduled flights are booked in the original class of service to the same city pairs as originally ticketed and rescheduled travel commences on or before Aug. 23, 2007. If the new travel commences after Aug. 23, 2007, change fees will be waived, however, additional fare collection will apply.| | Peru Earthquake| Lima, Peru (LIM)| Original Travel Dates: Aug. 16, 2007 - Aug. 20, 2007 Final Travel must be completed by: End of Validity of ticket| Change fees and/or additional fare collection will be waived if the rescheduled flights are booked in the original class of service to the same city pairs as originally ticketed and rescheduled travel commences on or before Aug. 23, 2007. If the new travel commences after Aug. 23, 2007, change fees will be waived, however, additional fare collection will apply.|For more information, visit www.continental.com.
Delta
Delta Air Lines (DAL: NYSE) customers booked on flights to or from select cities in the Caribbean may make adjustments to travel schedules in preparation for Hurricane Dean, which is expected to affect the region during the next several days.
Customers who purchased tickets by August 15, 2007, and are scheduled to travel August 16, 2007, to August 22, 2007, to, from or through the following cities on Delta, Delta Connection® or Delta-coded flights, may make a one-time change without penalty or additional fees if tickets are changed by August 22, 2007. Travel must begin on or before August 22, 2007.
Impacted cities include the following (note: cities may change):
- Antigua
- Barbados
- Martinique
- Grand Cayman
- Kingston, Jamaica
- Montego Bay, Jamaica
- Guadeloupe
- Punta Cana
- Santo Domingo
- Santiago, Dominican Republic
- St. Maarten
- St. Lucia Changes to origin and destination may result in a fare increase. Any fare difference between the original ticket and the new ticket will be collected at the time of rebooking. Customers whose travel plans are affected by cancellations may request refunds or reaccommodation on alternate flights without fee or penalty.
Additional cities may be impacted by this weather system and customers are encouraged to visit delta.com/travelupdates for the quickest and most up to date information. Customers may also call 1-800-325-1999 for flight information.
For more information, visit www.delta.com.
Spirit Airlines
Spirit Airlines has activated its Hurricane Buster Protection policy in response to anticipated flight changes resulting from Hurricane Dean.
For customers holding reservations for travel to or from affected locations between Friday August 17, 2007, and Monday August 20, 2007, Spirit Airlines will waive any change fee and difference in fare, provided that customers rebook their travel plans before the date and time of their original reservation, and travel on or before September 2, 2007.
Customers who wish to move their travel beyond September 2, 2007, will not be charged a change fee, however any difference in fare will apply. Customers must call the Spirit Reservations Center at 800-772-7117 (or en Español 800-756-7117) to make their flight changes.
Locations included in the Hurricane Buster Protection policy related to Hurricane Dean are:
- Montego Bay, Jamaica
- Kingston, Jamaica
- Grand Cayman, Cayman Islands
- Cancun, Mexico
- Port Au Prince, Haiti
Hurricane Buster Protection
Spirit Airlines' Hurricane Buster Protection offers customers the ability to make changes to their reservations without a change fee if there is a hurricane watch in effect for their origin or destination airport beginning June 1, 2007, through November 15, 2007.
**About Spirit Airlines
** Spirit Airlines, Inc. is the largest Ultra Low Cost Carrier in the United States, Latin America and The Caribbean. Its all-Airbus fleet, the youngest in the Americas, flies more than 185 daily flights to 35 destinations. The company is based in Miramar, Florida, and employs 2,200 professionals.
For more information, visit www.spiritair.com.
US Airways
Hurricane Dean
Cities Affected:
Antigua, Antigua And Barbuda (ANU); Aruba, Aruba (AUA); Bridgetown, Barbados (BGI); Grand Cayman, Cayman Islands (GCM); Punta Cana, Dominican Republic (PUJ); Santo Domingo, Dominican Republic (SDQ); Montego Bay, Jamaica (MBJ); St. Maarten, Netherlands Antilles (SXM); San Juan, Puerto Rico (SJU); St. Kitts, Saint Kitts And Nevis (SKB); St. Lucia, Saint Lucia (UVF); St. Croix, US Virgin Islands (STX); St. Thomas, US Virgin Islands (STT)
Date Range:
8/15/2007 2:30 PM ET through 8/20/2007 12:00 AM ET
Revised Ticket Policy:
US Airways has relaxed ticketing policies for these markets, which may be affected by Hurricane Dean. US Airways will waive the standard change fee, advance reservation and ticketing requirements for customers with travel to these markets on the dates above. See our revised ticketing policy below for rules and restrictions. Call 800-428-4322 for more information.
If US Airways service continues to operate to the affected destinations, you can make certain changes without incurring the standard change fee, advance reservation or ticketing requirements:
You can move your entire itinerary up to seven days before or after the scheduled origination date, although you cannot alter the length of your trip.
You can apply the full value of your wholly unused tickets toward the purchase of a ticket to an alternate destination, although travel must originate within seven days of the scheduled origination date. Cities Affected:
Cancun, Mexico (CUN); Cozumel, Mexico (CZM)
Date Range:
8/17/2007 11:30 AM ET through 8/21/2007 11:30 PM ET
Revised Ticket Policy:
US Airways has relaxed ticketing policies for these markets, which may be affected by Hurricane Dean. US Airways will waive the standard change fee, advance reservation and ticketing requirements for customers with travel to these markets on the dates above. See our revised ticketing policy below for rules and restrictions. Call 800-428-4322 for more information.
If US Airways service continues to operate to the affected destinations, you can make certain changes without incurring the standard change fee, advance reservation or ticketing requirements:
You can move your entire itinerary up to seven days before or after the scheduled origination date, although you cannot alter the length of your trip.
You can apply the full value of your wholly unused tickets toward the purchase of a ticket to an alternate destination, although travel must originate within seven days of the scheduled origination date. For more information, visit www.usairways.com.